Using Group Interviews to Improve Your Hiring Process

• BY Andrea Hoffer

What are team or group interviews?

There is some confusion about the terms “team interviews” and “group interviews.” One, because the two terms are often used interchangeably, and two, because they can mean either of two things: when interviewers get together in a group and simultaneously meet with a single candidate, or when one interviewer interviews several candidates simultaneously in a group setting.

Why Do a Pre-hire Assessment?

• BY Andrea Hoffer

Hire the right person for the job, right from the start.

Envision the following scenarios:

1. You’ve brought in a dozen candidates for interviews for front desk sales associate positions at your health club. Several people seem promising, but you don’t have positions for all of them. How are you going to choose who will get an offer?
2. You need several patient registration specialists and advertised the position on a job board. Now you are flooded with hundreds of resumes. Who has the time to slog through them to determine who to bring in for interviews?
3. Everyone in your organization seems to have a different opinion on which interviewees should be hired. How do you decide?
4. There are several different job openings in your organization, and you’ve interviewed someone you like a lot, but are not sure where they’d fit best. Now what?

15 Ways to Show Your Employees You Appreciate Them

• BY Andrea Hoffer

Do your employees know you appreciate them? Is the job more than just a paycheck to them? I’m often asked how to show you care. It often is the little things that make the biggest difference. Here are some ideas to get you started.

Three Things the Most Profitable Service Businesses Do Differently

• BY Andrea Hoffer

Having owned, worked-in and consulted with retail service businesses for many years, I’ve noticed some key differences between the businesses who struggle and those who seem to magically grow year after year. If your business seems stuck, take a moment to assess how you’re doing in these three areas.