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Empowering Employees to Find Their Own Answers

Empowering Employees to Find Their Own Answers on ahabusinessconsulting.comStrategies for empowering employees to be resourceful and less reliant on upper management

We all have those few employees who always have a question to ask. These questions can typically be divided into two parts: questions that could be researched elsewhere (like online or in company materials) or questions that have already been asked previously. Sometimes the questioning is a direct result of laziness, but oftentimes it’s a myriad of other things – insecurity, dependence, assurance, and eagerness.

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Building Relationships to Deliver a Positive Customer Experience

Building Relationships to Deliver a Positive Customer Experience on ahabusinessconsulting.com6 ways to build a better connection with your customers

Happy customers become repeat customers. One of the biggest challenges in sales is forging relationships with customers that build loyalty and retention. The relationship starts with the first contact, whether in person, via email, social media or on the phone. After that, it’s imperative to establish a connection with every interaction. An easy thing to say, but it’s not always so easy to do.

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Mediating Conflict in the Workplace

Mediating Conflict in the Workplace on ahabusinessconsulting.com6 ways to manage conflict within your team

When people of diverse backgrounds and personalities come together, disagreements are bound to occur, the same is true in the workplace. In the best case, workplace conflicts are resolved among employees, but if allowed to fester, it can hinder productivity and create a negative environment for your team.

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5 Sales Approaches that Will Help You Close the Deal

Find out what kind of sales tactics you need to employ to get the best closure rate.Find out what kind of sales tactics you need to employ to get the best closure rate.

In the analytical world of sales training and optimization, sales approaches or tactics are delineated into many different types. Two factors normally govern which emerges on the shop floor – a salesperson’s innate predisposition and the company’s products and objectives. It’s widely accepted that there is no one, best sales technique.

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